As a sponsor or CRO, you’ll often be involved with bringing in a patient recruitment solutions provider to augment your enrollment activities.

Unfortunately, not all of the vendors you might bring on board are as good as each other. And there is often an issue of lack of transparency and visibility regarding what they are doing.

I’ve worked in an advisory capacity on recruitment projects where it has became obvious the vendor was not doing a good job in terms of results. And also those where vendors were doing an even worse job of keeping the client informed about activity.

A major warning sign is if they suggest scrapping the methods they’ve originally been brought in to use, and proposing a completely different method through a partner organization. Effectively admitting they can’t deliver what they’d originally said they could. In these situations, I recommend moving on and finding a better vendor.